Automotive Smart Bots

See Our Smartbots in Action

Benefits, delivered

ServiceNext SmartBot is the first bot that is intelligence-driven, pre-integrated with back-end, mission-critical systems and uniquely designed for the automotive industry.

60 %

Reduction in customer acquisition costs; along with increased agent deflection & self-service.

20x

Increase in leads & Inventory Turnover Ratio through intelligent and proactive engagement with customers.

200 x

Churn Predictions backed by sentiment analysis allowing reduced churn with next best action.

Out of box the AI solutions for faster time to value

7+

Smart Bots

  • Sales Funneling Bot
  • Lead Generation Bot
  • Virtual Sales Bot
  • Test Drive Bot
  • Sales Assist Bot
  • Scheduling Bot
  • Query Resolution Bot

10+

Integrations

  • Commerce Engine
  • CRM
  • BRM
  • Service-desk
  • Field Force Apps

6+

Channels

  • Voice
  • SMS
  • Skype for Business
  • Skype
  • Slack
  • Whatsapp
  • Messenger

5+

Benefits

  • Least CAC
  • Boost Sales funneling
  • Improve NPS
  • Transparency in SPC
  • Increased CSAT

Conversations to better Sales through SnX Automotive Smart Bots

Complex use cases can be deployed in weeks

Maximize Revenue

With

Sales Funneling Bot

  • Select Service Support
  • Activation Support
  • Pre-Sales Support
  • Marketing Support
Demo

Optimize Cost

With

Lead Generation Bot

  • Brand Awareness Support
  • Personalized Selling
  • Lead Management Support
Demo

Improve NPS

With

Virtual Sales Bot

  • Market Penetration
  • Sales Pipeline Coverage
  • Sentiment Analysis
Demo

Reduce Churn

With

Test Drive Bot

  • Sales Enablement
  • Sales Funneling
  • Lead Nurturing
  • Sales Pipeline Coverage
Demo

Boost Revenue

With

Sales Assist Bot

  • Personalized Offers
  • Up-Sell & Cross-Sell
  • Sales Funneling
Demo

Boost Efficiency

With

Scheduling Bot

  • Customer Test Drive
  • Calendar Integrations
  • Personalized Selling
Demo

Increase SSR

With

Query Resolution Bot

  • Sentiment Analysis
  • Churn Predictions
  • Customer Intent Mapping
Demo

Boost Engagement

With

Knowledge Base Bot

  • Query resolution algorithms
  • Customer Intent Mapping
  • Personalized Support
Demo

Reduce wait time

With

Agent Deflection Bot

  • 24/7 support
  • sales & Marketing Support
  • Lead generation support
  • Customer Service Support
Demo

Deep Business Integrations

ServiceNext comes with dozens of pre-built deep-integrations with business applications like Oracle Business Applications, Salesforce, SAP Applications, Workday, ServiceNow and more.

Since the key word here is “Deep”, anyone can integrate using APIs, however ServiceNext’s business integrations packages orchestrate processes within multiple modules of your ERP/CRM to bubble out key services for the bot to complete transactions, suggest next-best-action, recommend products & services and send proactive notifications.

Success Stories

How ServiceNext Transforms Challenges to Opportunities

Event Calendar

San Fransisco

  • October 22–25, 2018
  • Moscone Center

Booth #3101

Demystifying Artificial Intelligence
Chatbots for the Enterprise

  • Date: 18 Oct 2018,
    in 11AM PDT | 1PM CDT | 2PM EDT
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